Shipping policy
Below you will find the average delivery time for all our packages:
- Once an order is placed, it takes 1-3 working days to process the order. During the week
it takes one business day, but if you order on a Friday evening or on the weekend, it may take
a little longer.
- Once your order is processed, it will be shipped and delivery takes on average
8 - 12 working days on average.
We strive to make the ordering and delivery process as easy as possible for our customers.
However, if you have any questions or further concerns, please do not hesitate to contact
our customer service team. Below we explain how your order will be processed and
delivered.
Placing an order
The ordering process at Shop name is as simple as possible. First, go to the
product page and add the desired product to your shopping cart. To do this, click on the
black “Add to cart” button.
Here it is important to check that you have selected the right variants. If everything is in order
in order, click on the “Proceed to checkout” box. On the information page you need to
enter the correct address details. Make sure that all information is correct. Once this
information is filled in correctly, you can click the “Continue shipping” button.
On the “Shipping” page, you have the option to check the address data you have entered.
entered. It is also pointed out that every shipment is sent completely free of charge. As a sign of our
sign of our appreciation for our customers, we always pay the shipping and delivery costs.
You can now proceed by clicking on the “Proceed to payment” box.
In the payment options you can choose between different payment methods. On hellostella.com
hellostella.com all payment options are SSL encrypted, which means you can always rely
on a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Right away
Once you have selected the correct payment method, click on the
“Complete order” and you will be redirected to your chosen payment method. Follow the instructions
instructions on this page to complete your order. In the unlikely event that you have any
problems with your order, you can always contact us.
Shipping costs
We cover the shipping costs for every order. All our products are delivered to your door
100% free of charge. There is also no minimum order quantity requirement.
Shipping your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as
as soon as possible! That's why we make sure your order is processed and shipped as quickly as
as possible.
To ensure that we can charge fair prices for our products, we have chosen to collect packages
in large quantities and ship them all at once when we have reached our minimum quantity.
We hope for your understanding and willingness to help us create a better and healthier
world.
Please note: Like many other online stores, we are very busy and there may be delays due to the Corona crisis.
due to the Corona crisis. Please take this into account when placing your order. We will do our
best to ship your order as quickly as possible.
To ensure your order is shipped today, please contact us via email. Our service team will be happy to advise you on the right solution.
- Once an order is placed, it takes 1-3 working days to process the order. During the week
it takes one business day, but if you order on a Friday evening or on the weekend, it may take
a little longer.
- Once your order is processed, it will be shipped and delivery takes on average
8 - 12 working days on average.
We strive to make the ordering and delivery process as easy as possible for our customers.
However, if you have any questions or further concerns, please do not hesitate to contact
our customer service team. Below we explain how your order will be processed and
delivered.
Placing an order
The ordering process at Shop name is as simple as possible. First, go to the
product page and add the desired product to your shopping cart. To do this, click on the
black “Add to cart” button.
Here it is important to check that you have selected the right variants. If everything is in order
in order, click on the “Proceed to checkout” box. On the information page you need to
enter the correct address details. Make sure that all information is correct. Once this
information is filled in correctly, you can click the “Continue shipping” button.
On the “Shipping” page, you have the option to check the address data you have entered.
entered. It is also pointed out that every shipment is sent completely free of charge. As a sign of our
sign of our appreciation for our customers, we always pay the shipping and delivery costs.
You can now proceed by clicking on the “Proceed to payment” box.
In the payment options you can choose between different payment methods. On hellostella.com
hellostella.com all payment options are SSL encrypted, which means you can always rely
on a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Right away
Once you have selected the correct payment method, click on the
“Complete order” and you will be redirected to your chosen payment method. Follow the instructions
instructions on this page to complete your order. In the unlikely event that you have any
problems with your order, you can always contact us.
Shipping costs
We cover the shipping costs for every order. All our products are delivered to your door
100% free of charge. There is also no minimum order quantity requirement.
Shipping your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as
as soon as possible! That's why we make sure your order is processed and shipped as quickly as
as possible.
To ensure that we can charge fair prices for our products, we have chosen to collect packages
in large quantities and ship them all at once when we have reached our minimum quantity.
We hope for your understanding and willingness to help us create a better and healthier
world.
Please note: Like many other online stores, we are very busy and there may be delays due to the Corona crisis.
due to the Corona crisis. Please take this into account when placing your order. We will do our
best to ship your order as quickly as possible.
To ensure your order is shipped today, please contact us via email. Our service team will be happy to advise you on the right solution.